Terms and Conditions

Welcome to Gloé. By accessing our website and placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase.

  1. About Gloé
    Gloé is an online beauty and skincare tool retailer. We curate and sell high-quality skincare tools sourced from trusted suppliers. All sales are processed through our Shopify-powered storefront.
  2. Eligibility
    By using our website, you confirm that you are at least 18 years of age, or that you have the consent of a parent or legal guardian. You agree to provide accurate and complete information when placing an order.
  3. Products and pricing
    We reserve the right to modify product listings, descriptions, and pricing at any time without prior notice. All prices are displayed in USD and are subject to applicable taxes at checkout.
  4. Orders and payment
    By placing an order, you make an offer to purchase the selected products. We reserve the right to refuse or cancel any order at our discretion. Payment is processed securely at checkout via Shopify Payments.
  5. Shipping and delivery
    Orders are dispatched within 1–2 business days. Delivery typically takes 7–12 business days. We are not responsible for delays caused by customs, weather, or other factors outside our control.
  6. Returns and refunds
    We offer a 30-day return policy from the date of delivery. Items must be unused, in original condition, and in original packaging. Refunds are processed within 5–7 business days of receiving the returned item.
  7. Intellectual property
    All content on this website including the Gloé name, logo, product descriptions, and brand identity is our intellectual property. You may not reproduce or use any content without our express written permission.
  8. Limitation of liability
    Gloé shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount paid for the product in question.
  9. Changes to terms
    We reserve the right to update these terms at any time. Continued use of our website following any changes constitutes your acceptance of the new terms.
  10. Contact
    For any questions regarding these terms, please contact us at gloebeautyco@gmail.com.